Privacy Policy
Effective Date: June 3rd, 2025
At SunWave Sweden, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms set out in this policy.
1. Personal Data We Collect
We may collect the following personal data when you interact with our website:
- Name
- Email address
- Postal address
- Payment details
- Browsing behavior (such as pages visited, time spent on the site, etc.)
2. Purpose of Data Collection
We collect your personal data for the following purposes:
- Processing Orders: To process and fulfill your orders, including shipping and payment.
- Sending Newsletters: To send marketing communications, product updates, and newsletters (only if you have opted-in).
- Improving Website Functionality: To enhance the user experience, improve our services, and tailor the content to better suit your needs.
3. Data Storage
We store your personal data securely within the European Union and for no longer than 24 months, unless a longer retention period is required by law (e.g., for legal or accounting purposes).
4. Sharing Your Data with Third Parties
We share your data with trusted third parties to help us fulfill our services. This includes:
- Payment Processors: To handle transactions securely (e.g., PayPal, Stripe).
- Shipping Companies: To deliver your orders.
- Email Marketing Services: To send you newsletters and promotional emails (e.g., Mailchimp).
We ensure that all third parties we work with comply with data protection regulations.
5. Your Rights
As a customer, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correct: Update or correct any inaccurate personal data.
- Delete: Request the deletion of your personal data.
You can manage your account and access your data here: https://sunwavesweden.se/en/my-account/
For any questions or concerns, you can contact us directly at info@sunwavesweden.se.
6. Cookies
We use cookies to improve your browsing experience and for business/marketing purposes. Cookies help us understand your preferences, analyze website traffic, and show personalized content or ads.
By using our website, you consent to our use of cookies. You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings.
7. GDPR Compliance
We are fully compliant with the General Data Protection Regulation (GDPR). This means:
- Data Protection: We take appropriate measures to protect your data, including encryption and secure storage.
- Transparency: We communicate clearly about how we collect and use your data through this Privacy Policy.
- Rights of Data Subjects: We respect your rights under GDPR, ensuring you can access, correct, or delete your personal data as outlined above.
- Data Protection Officer (DPO): We have a dedicated team member responsible for ensuring data protection compliance and handling any data protection inquiries.
By visiting SunWave Sweden and providing us with your personal information, you trust us to handle it responsibly and securely. We are committed to ensuring that your privacy is protected.
If you have any questions or concerns about how we process your personal data, please feel free to contact us at info@sunwavesweden.se.